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WhatsApp Communication

Make School Communication Instant

Automate important school communication through WhatsApp and keep parents informed without adding more work for your staff.

Explore Communication

Illustrative message preview — sample content, sent over the WhatsApp Business API

What You Can Send

The Messages Parents Actually Read

Email gets missed and printed circulars go home in school bags. WhatsApp is already open on the phone in a parent's hand.

Fees

  • Fee reminders
  • Payment confirmations
  • Due notifications
  • Receipts

Attendance

  • Daily attendance
  • Absence alerts
  • Late arrival notifications

Academics

  • Homework
  • Exam schedules
  • Results
  • Academic updates

Admissions

  • Enquiry acknowledgement
  • Application updates
  • Admission reminders
  • Document reminders

School Communication

  • Notices
  • Circulars
  • Events
  • Emergency announcements

Attachments

  • Report cards
  • Circulars as PDF
  • Datesheets
  • Fee receipts
Automation

Automate Repetitive Communication

The messages your office sends every single day are triggered by events already recorded in the ERP — so nobody has to sit and send them.

Fee due

  1. ERP identifies pending fee
  2. Message generated from template
  3. WhatsApp sent to parent
  4. Delivery status tracked

Student absent

  1. Attendance marked in ERP
  2. Absence triggers notification
  3. Parent receives WhatsApp message
  4. Delivery status tracked
Templates

Consistent, Professional Communication

Pre-written templates keep every message on-brand and correctly worded, with the student's own details merged in.

Fee Reminder

Dear Parent, the Term 2 fee for {{student}} of {{class}} is due on {{date}}. Amount: {{amount}}. Pay online or at the school office.

Attendance Alert

Dear Parent, {{student}} of {{class}} was marked absent today, {{date}}. Please contact the class teacher if this is unexpected.

Exam Notification

Dear Parent, the {{exam}} datesheet for {{class}} has been published. The exams begin on {{date}}. Datesheet attached.

Result Announcement

Dear Parent, the {{exam}} result for {{student}} is now available. You can view the detailed report card in the parent app.

Admission Update

Dear {{name}}, thank you for your enquiry about admission to {{class}} at {{school}}. Our admissions team will call you shortly.

Holiday Notice

Dear Parent, the school will remain closed on {{date}} on account of {{occasion}}. Classes resume as usual the next working day.

Values in {{ }}are filled from the student's own record when the message is sent.
Delivery Tracking

Know What Reached Whom

“We sent it” is not the same as “they got it”. Every send is logged, so your office can see what was delivered and follow up on what wasn't.

Messages sent
Every message sent, by template and by date.
Delivered
Confirmations returned by WhatsApp for each recipient.
Failed & pending
Numbers that did not receive a message, so staff can follow up.
Communication history
A record against the student of what was sent and when.

Illustrative communication log — sample data shown

Powered by Your School Data

Messages That Know Who They're About

Communication becomes more powerful when it is connected to the school's operational data.

  1. Student data
  2. Eduhub ERP
  3. WhatsApp
  4. Parent

The right recipient

Guardian numbers come from the student's own record, so messages reach the parent who should get them.

The right moment

A fee falling due or an absence being marked is what triggers the message — not someone remembering.

The right content

Amounts, dates, classes and names are merged from live records, so the details are never stale.

Runs on the WhatsApp Business API, alongside DLT-compliant SMS for messages that must reach every number.

Get Started

Keep Every Parent in the Loop

Set up your school's official WhatsApp channel with templates and automation already wired to your school data.

Explore School ERP